Ransomware cryptoviruses like .Infowait are likely something that you have already heard about. After all, those malicious malware programs have been around for quite some time now and have been some of the most feared cyber threats during the last several years, targeting not only regular users but also, schools, hospitals, businesses, governments and infrastructures. The way they operate is both simple and yet really advanced and complex. A Ransomware infection such as the newly reported .Infowait is usually going to silently infect the targeted computer and stay under the radar while its scans the machine for certain data types and all files that belong to them. Once all targeted file types have been accounted for by the cryptovirus, the malware initiates an process of encryption, locking all of the targeted data with the said encryption. Once the process is finished, the computer’s user would no longer be able to access any of the encrypted files. Once this stage of the malware attack is finished and the personal user data is no longer accessible, the malware reveals its presence on the computer to the user by displaying a note on the PC desktop or inside the folders where the locked data is. The note states that a ransom payment needs to be made to the hackers or else the locked data would remain that way for good and the victim would never again be able to access it. Instructions on exactly how to issue the money transaction are usually provided inside the said note so as to ensure that the money is send exactly where it’s supposed to. Understandably, if the user has some highly valuable and important data that has gotten locked by .Infowait, they’d pay the ransom if the sum isn’t too high. However, this is a bad idea since one may still not regain their files even if they pay the hackers. Therefore, we’ve done our best to offer you an alternative solution.
What to do if your files have gotten locked by .Infowait?
Our advice for you in case this malware has taken hostage your data is to try using our guide (and/or the anti-malware tool inside it) as means of removing the malware and then follow the added file recovery instructions to hopefully restore some of the encrypted data. However, we must inform you that following our instructions doesn’t necessarily mean that you will be able to get your data back (even if the malware gets removed). That being said, though, paying the ransom also doesn’t guarantee you that you will regain the access to your locked data and it also hides the risk of you losing a significant amount of money for nothing. Still, in the end the choice about what to do is yours and we are only telling you the objective reality of things.
Nevertheless, regardless of what course of action you decide to follow, the it’s important to learn from your mistakes and not allow any more infections like .Infowait inside your PC in the future. For that, keep away from sketchy sites and obscure pages, do not download low-quality software from fishy sources, do not click on suspicious ads and hazardous spam messages and, most importantly, always backup your valuable data if you wish to keep it safe.
Remove .Infowait Virus Ransomware
Prior to starting to execute the steps from the guide, we advise you to either bookmark this page or open it on a separate device since throughout the process of completing the guide, you might need to exit your browser.
1: Using Safe Mode
Before beginning to troubleshoot the issue, you are advised to enter Safe Mode on your PC. If you do not know how to do that, use this guide on how to enter Safe Mode.
2: Spotting the process
Open your Task Manager using the Ctrl + Shift + Esc key combination. Next, go to the processes tab and carefully look through the list for any shady entries. Usually, malicious processes will be consuming large amounts of CPU and RAM and will either have no description or will have a suspicious-looking one.
Once you identify the virus’ process, right-click on it and select Open File Location. Delete everything in the folder that opens if you are sure that the process was malicious. If you are not sure, contact us in the comments.
Go back to the Task Manager and end the potentially harmful process.
3: Hosts file IP’s
Go to your start menu and in the search field, paste the following address: notepad %windir%/system32/Drivers/etc/hosts. Select the first result and look at the bottom of the newly opened notepad file. See if there are any IP’s below “Localhost” and tell us in the comments if there were any IP addresses.
4: System Configuration Startup Programs
Type System Configuration in the Windows search bar and open the first result. Go to the Startup tab and take a look at the list of startup programs (on Windows 10, the Startup programs can be seen in the Startup Section of the Task Manager). If any of them look shady or have unknown manufacturer or a manufacturer with a sketchy name, uncheck those entries and click on OK.
Open the Run window (WinKey + R), type regedit and press Enter. Once the Registry Editor opens, press Ctrl + F and type the name of the virus. Select Find Next and delete whatever gets found that has the virus’ name. Do that with all search results.
6: Deleting potential virus files
Open the Start Menu and separately type each of the following locations: %AppData% %LocalAppData% %ProgramData% %WinDir% %Temp% . Open each of those folders and sort their contents by date. Delete the most recent files and folders. When you open the Temp folder, delete everything in it.