What is Static.Hotjar.com? “Malware” Removal (March 2018 Update)

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Static.Hotjar.com “Malware” is a browser add-on that has the ability to automatically replace the default homepage or search engine with another one without asking for the users’ permission. This program is usually distributed with various free software installers, torrents, free download links and ads and may be installed in the system by default, along with some other program. Due to this feature and the ability to change the browser settings, Static.Hotjar.com “Malware” is categorized as a browser hijacker. If you want to know how to uninstall this program and remove its changes from your Chrome, Firefox, Internet Explorer or any other browser that might have been affected, we suggest you remain on this page. Here, we have prepared a detailed Removal Guide with screenshots and step-by-step instructions, as well as a helpful Static.Hotjar.com “Malware” removal tool. Despite that the browser hijackers are not viruses and are not as tricky to remove as a Ransomware or a Trojan horse, for example, you may still need to use some guidance or a special removal tool to effectively uninstall them from your system. That’s why we encourage you to carefully read the information below and follow the instructions.

Static.Hotjar.com “Malware” attempts to change your browsing habits in a very aggressive way!

One of the first tasks that Static.Hotjar.com “Malware” performs once it gets installed on the computer is to alter the settings of the default browser on the PC. The program usually modifies the search engine of the affected browser and sets a certain domain as the default home page and/or new-tab page. This is a common online marketing practice, used by programs, which are set to impose certain browsing settings in order to redirect the peoples’ searches and expose them to more ads. Generally, such programs are considered to be harmless, since they do not corrupt your system or your data the way that a real virus (such as a Ransomware, a Worm, a Trojan horse, etc.) could. Still, when a browser-hijacker such as Static.Hotjar.com is present on the computer, some issues may occur. For instance, you may begin to frequently experience sudden page redirects to some unfamiliar sites. Hijackers may also try to also affect the users’ online behavior activities. It may not only force you to use a specific search engine but also to visit third-party web pages, the reliability of which might be questionable.

For example, when you click on a link from the search results, generated by Static.Hotjar.com, you may be redirected to a suspicious and unreliable web page. Keep in mind that cybercriminals often take advantage of such activities. Thus, if you do not want to become another victim of a cybercrime, it is best to remove Static.Hotjar.com. We recommend that you do that by using an anti-malware program like the one on this page. Tools such as this can quickly find and uninstall this suspicious browser add-on with all of its components. Still, if you’re looking for a manual removal solution, you’ll find it at the end of the article.

Static.Hotjar.com “Malware” is a browser extension that can slip unnoticed into the system

Static.Hotjar.com can often be found in different software packages (mostly free ones). It is usually bundled as a “recommended” or as a “suggested” program. This means that you can find a suggestion to install this browser hijacker when installing various free programs like video players, software optimization tools, PDF converters and other similar software. This distribution method is legitimate yet it could be misleading because the users have to closely monitor and customize the installation process to find the additional applications and opt-out of their installation.

According to most security specialists, however, most of the computer users do not install new software properly. They tend to use the Quick/Standard setup settings that do not offer any customization settings and usually install the bundled software by default. To avoid being hijacked by Static.Hotjar.com and similar potentially unwanted programs, users should use the Advanced/Custom settings and monitor the installation process step by step. If you notice “optional applications”, please disable them by unchecking them if you think that they are unwanted.

Uninstall Static.Hotjar.com “Malware” from Chrome, Firefox, and other web browsers.

If you look at your browser extensions, you would likely find the Static.Hotjar.com add-on installed there. Yet the removal of the hijacker is not that easy. A potentially unwanted browser redirect like this one can install additional components deep inside your system to prevent you from having it removed. Therefore, uninstalling the add-on from your browsers’ extension list may not be enough. After restarting the computer, it may reappear in the browser. That’s why, if you want to remove Static.Hotjar.com permanently, you should follow the instructions below. This will help you navigate to all the secret places where the browser-hijacker might hide and show you exactly how to remove all the related components.

Removal guide thanks to howtoremove.guide and their What is Static.Hotjar.com? “Malware” Removal instructions.

Static.Hotjar.com “Malware” Removal

Before you begin completing the steps from the following guide, we advise you to place a bookmark on this page or have it opened on a separate device since some of the following steps will require you to close your browser.

Enter Safe Mode. If you don’t know how to do it, use this guide.

II 

Open the Task Manger by pressing Ctrl+Shift+Esc. Go to the processes/details Tab and take a look at the resulting list. If you see a process with the name of the unwanted program or looks shady, right-click on it and select Open File Location. If you believe it is part of the infection, delete the files.

III 

Use the Winkey+R key combination to open the Run window and in the search field type appwiz.cpl. Hit Enter and in the resulting list, look for recently installed programs that look potentially unwanted. If you find anything – uninstall it.

IV 

Re-open Run and this tie type msconfig. Hit Enter again and in the resulting window, go to the Startup tab. See if there are any shady programs there and if anything looks suspicious uncheck it and then select OK.

In the Start Menu search field, copy-paste the following line: notepad %windir%/system32/Drivers/etc/hosts . Open the first result and look at the bottom of the file where it says “Localhost”. If there are any IP addresses below that, tell us what they are in the comments since they might be coming from the unwanted software.

VI 

Type Network Connections in the Windows search field and click on the first result. Right-click on the adapter that you are using at the moment and go to Properties > Internet Protocol Version 4 (TCP/IP) > Properties.

If the DNS line is not set to Obtain DNS server automatically, make sure to check that option.

Now go to Advanced > DNS tab and remove everything in DNS server addresses, in order of use.

VII 

Right-click on your browser’s icon and select Properties. Delete everything in Target that is after .exe”.

For Chrome users

Close Chrome and go to this folder: C:/Users/*Your username*/AppData/Local/Google/Chrome/User Data. Change the name of the Default folder to Backup Default. Re-open Chrome.

For Firefox users

Open Firefox and click on the Main Menu > Add-ons > Extensions. If you see anything suspicious there, remove it.

For IE users

When you open the browser, go to Tools > Manage Ad-ons and remove the unwanted software if you see it there. Next, go to Tools > Internet options and change the homepage URL to whatever you are normally using.

VIII 

Open Run (Winkey+R), type Regedit and click on OK. Next, press Ctrl+F and type the malware name. Hit Enter and delete everything that gets found.

If there are no results from the search, manually visit those folders in the Registry Editor.

  • HKEY_CURRENT_USER/Software
  • HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run
  • HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main

If you find there any suspicious keys that have names with a lot of random letters and numbers, delete them or if you are not sure, tell us in the comments what you saw.

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