Point.LotusILoveYou.com “Virus” Removal

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You are about to take a look at a program named Point.LotusILoveYou.com “Virus”. This software version has been labelled as ad-generating software, which could only serve the purpose of displaying pop-ups on your screen; redirecting you to various websites and setting unfamiliar homepages and search engines in your browser apps. It belongs to the software family, called browser hijackers. One more typical feature of all the created hijackers is to affect all the browsers installed on your PC (Chrome, Firefox, and Explorer) and change them in the ways we have just mentioned. Some more important details about this particular program and the category it falls into is shared in the text below.

Browser hijackers – some general details

All the software versions that are considered hijackers have been designed to act as promoting tools. In fact, these ad-related programs work with that intention ONLY – to display a really big number of pop-up ads, tabs and/or banners; and to advertise some new or unpopular websites/ homepages or search engines. The people interested in spreading this software category are the producers of the promoted goods; the facilitators of the advertised services; as well as the developers behind these sometimes irritating browser hijackers. The first two parties involved are normally the ones, who pay the third party to create the most efficient advertising programs. A hijacker, which is able to broadcast the biggest number of pop-ups and cause the most redirections, is considered effective. According to the popular belief, in this way some of the advertised products might get purchased by the people, who are constantly shown those ads; and as a result, the producers of the things to be bought are going to earn lots of money.  As expected, all the people involved in this ‘pay per click’ scheme, actually DO benefit from it.

Point.LotusILoveYou.com “Virus” and how it may spread:

Most often, you might find such annoying software incorporated into a contaminated website or a torrent, or as a part of a video/movie-sharing web page. Consequently, once you go to or accidentally open any of them, you may catch the hijacker, which is lurking there. Nonetheless, it is most common for programs like Point.LotusILoveYou.com “Virus” to come as components of software bundles. The term software bundles stands for free software mixtures, which get spread on the web, usually for free, and may include games, programs, apps, Adware and/ or hijackers. More precisely, there is nothing to worry about when it comes to such sets of various software. However, the ad-producing programs inside them may make appear to be somewhat shady. The aforementioned bundles might contain some really interesting programs and apps, and you ARE ALLOWED TO use them for free, without catching the potential hijacker inside. Just follow this basic advice – whatever you install on your PC, always select the Advanced {or the Custom} wizard feature. In this way each detail about the bundle will be displayed and you will see which programs and/or features exactly you really want and install only them.

In spite of the rather suspicious way of distributing Point.LotusILoveYou.com “Virus”, it is not a virus:

Despite the popular misconception, no browser hijacker is dangerous itself. Thanks to their sometimes shady features, these programs have been regarded as ‘potentially unwanted’, however, they have not been considered malicious. Generally speaking, browser hijackers really differ from the malware-related programs you may catch while surfing the Internet. For instance, Ransomware and Trojans as the most hazardous malware will:

  • hack your PC without your informed or uninformed approval;
  • use a program or a system vulnerability of your system to invade it.

Following these, some of their most dangerous effects might include destructing your data or modifying it; encoding files and requesting a ransom payment in exchange for them; keeping track all your personal activities online and so on. Luckily, no hijacker like Point.LotusILoveYou.com “Virus” has EVER been able to do anything like that. Such a program could just tempt you to install all of its features of the entire content of the software bundle it’s lurking in, and after that – just research your surfing history and show you the products and services you may really need or want.

Removing Point.LotusILoveYou.com “Virus”:

Just scroll down to the bottom of this page, where we have attached our Removal Guide, and strictly follow the instructions there to get rid of this irritating hijacker.

Point.LotusILoveYou.com “Virus” Removal

Before you begin completing the steps from the following guide, we advise you to place a bookmark on this page or have it opened on a separate device since some of the following steps will require you to close your browser.

Enter Safe Mode. If you don’t know how to do it, use this guide.

II 

Open the Task Manger by pressing Ctrl+Shift+Esc. Go to the processes/details Tab and take a look at the resulting list. If you see a process with the name of the unwanted program or looks shady, right-click on it and select Open File Location. If you believe it is part of the infection, delete the files.

III 

Use the Winkey+R key combination to open the Run window and in the search field type appwiz.cpl. Hit Enter and in the resulting list, look for recently installed programs that look potentially unwanted. If you find anything – uninstall it.

IV 

Re-open Run and this tie type msconfig. Hit Enter again and in the resulting window, go to the Startup tab. See if there are any shady programs there and if anything looks suspicious uncheck it and then select OK.

In the Start Menu search field, copy-paste the following line: notepad %windir%/system32/Drivers/etc/hosts . Open the first result and look at the bottom of the file where it says “Localhost”. If there are any IP addresses below that, tell us what they are in the comments since they might be coming from the unwanted software.

VI 

Type Network Connections in the Windows search field and click on the first result. Right-click on the adapter that you are using at the moment and go to Properties > Internet Protocol Version 4 (TCP/IP) > Properties.

If the DNS line is not set to Obtain DNS server automatically, make sure to check that option.

Now go to Advanced > DNS tab and remove everything in DNS server addresses, in order of use.

VII 

Right-click on your browser’s icon and select Properties. Delete everything in Target that is after .exe”.

For Chrome users

Close Chrome and go to this folder: C:/Users/*Your username*/AppData/Local/Google/Chrome/User Data. Change the name of the Default folder to Backup Default. Re-open Chrome.

For Firefox users

Open Firefox and click on the Main Menu > Add-ons > Extensions. If you see anything suspicious there, remove it.

For IE users

When you open the browser, go to Tools > Manage Ad-ons and remove the unwanted software if you see it there. Next, go to Tools > Internet options and change the homepage URL to whatever you are normally using.

VIII 

Open Run (Winkey+R), type Regedit and click on OK. Next, press Ctrl+F and type the malware name. Hit Enter and delete everything that gets found.

If there are no results from the search, manually visit those folders in the Registry Editor.

  • HKEY_CURRENT_USER/Software
  • HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run
  • HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main

If you find there any suspicious keys that have names with a lot of random letters and numbers, delete them or if you are not sure, tell us in the comments what you saw.

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