We have recently started receiving messages from readers, who have been affected by a program commonly known as Deskapp “Virus” and its numerous popup, banner and other ads in your Chrome or Firefox browser.
Users have been complaining about the effects they have been experiencing from this particular software and have been asking us to provide an article and a removal guide to help them deal with this issue. In the following few paragraphs we will aim to clarify what Deskapp “Virus” is all about, how it impacts your machine and how you can avoid getting entangled with programs of this kind in the future. In the end of the article, you will find a set of instructions that will show you how to remove the invasive software. Please don’t hesitate to leave us a comment, if you have any questions or happen to face any difficulties with removing Deskapp “Virus” from your PC.
What is Deskapp “Virus” and why is it causing so much trouble?
Widely considered a potentially unwanted program, Deskapp “Virus” is one of the numerous ad-generating pieces of software on the web. Once installed on your machine, the program integrates and add-on in your browser that generates endless numbers of various advertisements. In addition to this, you might experience sudden undesired page redirects while browsing the web, which can be pretty irritating at best and can prove dangerous at worst. We’ll get into that in just a bit. Programs like this one are generally designed to distribute vast quantities of online ads with the aim of promoting certain products and services, which the developers essentially profit from. While so far this may all sound pretty innocent, there are actually a number of reasons that make this program potentially unwanted and we would advise you to keep these reasons in mind.
For one, programs like Deskapp “Virus” are generally capable of looking into your browsing history and extracting information from your online search queries, social media posts and shares, etc. All of this information provides the program and its developers with important data that in effect helps them determine, which ads you will be more likely to interact with. You see, their revenue is directly dependent on the amount of ads you click on, therefore it is in their best interest to make those ads as appealing to you as possible. This way, the popups, banners and box messages are customized to your personal preferences. This is a significant privacy invasion, which shouldn’t be taken lightly, as the way the data about you is stored, who might have access to it and to what end are all questions that have no answer. In addition to the above, software like Deskapp “Virus” is also capable of substantially decreasing the quality of your online experience. You can soon find yourself dealing with constant system and/or browser crashes, sluggish browsing and unbearably long load time of any and all programs on your computer. These are all common effects of adware, browser hijackers and other PUP’s, so don’t be surprised if this has already befallen you.
Another very important point to make is the shady installation mechanisms that software developers like those of Deskapp “Virus” resort to, in order to get their product distributed. This is another reason for its classification as potentially unwanted and is also a vital aspect, as not knowing about it is likely what landed you the infection in the first place. You may or may not be aware of the instance you downloaded and installed Deskapp “Virus”, but it probably happened from within a software bundle. Bundles are common practices that involve the distribution of a certain piece of software (usually freeware or shareware of some kind) with various (undisclosed) added programs. When you proceed to install a program like that, you have a fifty-fifty chance of remaining ignorant of the added content. How? By using one of the typically two provided setup options: default and custom/advanced. By choosing the former, you will be agreeing to whatever predetermined settings the developers have in store for you, but if you choose the latter – you will be shown a list of all the additional programs. In that list you will also be able to deselect any of the programs that seem unwanted to you.
Before moving on to the removal guide, we would like to also warn you about all the advertising content that is displayed by the intrusive program. We do not recommend interacting with any of them, as it is possible that some may lead you to infected websites or compromised content. With the increasing popularity of viruses like ransomware, it is also possible to land on a fake ad, which will immediately download the virus on your machine. It’s best to simply uninstall the program and be rid of the ads, so as to avoid any exposure to the many online threats.
Deskapp “Virus” Uninstall
Before you begin completing the steps from the following guide, we advise you to place a bookmark on this page or have it opened on a separate device since some of the following steps will require you to close your browser.
Enter Safe Mode. If you don’t know how to do it, use this guide.
Open the Task Manger by pressing Ctrl+Shift+Esc. Go to the processes/details Tab and take a look at the resulting list. If you see a process with the name of the unwanted program or looks shady, right-click on it and select Open File Location. If you believe it is part of the infection, delete the files.
Use the Winkey+R key combination to open the Run window and in the search field type appwiz.cpl. Hit Enter and in the resulting list, look for recently installed programs that look potentially unwanted. If you find anything – uninstall it.
Re-open Run and this tie type msconfig. Hit Enter again and in the resulting window, go to the Startup tab. See if there are any shady programs there and if anything looks suspicious uncheck it and then select OK.
In the Start Menu search field, copy-paste the following line: notepad %windir%/system32/Drivers/etc/hosts . Open the first result and look at the bottom of the file where it says “Localhost”. If there are any IP addresses below that, tell us what they are in the comments since they might be coming from the unwanted software.
Type Network Connections in the Windows search field and click on the first result. Right-click on the adapter that you are using at the moment and go to Properties > Internet Protocol Version 4 (TCP/IP) > Properties.
If the DNS line is not set to Obtain DNS server automatically, make sure to check that option.
Now go to Advanced > DNS tab and remove everything in DNS server addresses, in order of use.
Right-click on your browser’s icon and select Properties. Delete everything in Target that is after .exe”.
For Chrome users
Close Chrome and go to this folder: C:/Users/*Your username*/AppData/Local/Google/Chrome/User Data. Change the name of the Default folder to Backup Default. Re-open Chrome.
For Firefox users
Open Firefox and click on the Main Menu > Add-ons > Extensions. If you see anything suspicious there, remove it.
For IE users
When you open the browser, go to Tools > Manage Ad-ons and remove the unwanted software if you see it there. Next, go to Tools > Internet options and change the homepage URL to whatever you are normally using.
Open Run (Winkey+R), type Regedit and click on OK. Next, press Ctrl+F and type the malware name. Hit Enter and delete everything that gets found.
If there are no results from the search, manually visit those folders in the Registry Editor.
- HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main
If you find there any suspicious keys that have names with a lot of random letters and numbers, delete them or if you are not sure, tell us in the comments what you saw.